Informativa sulle spedizioni

Found something you love on our site? We want to get it to you quickly. Every order is processed with care and shipped globally.

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Delivery Times

Once your order is placed, here’s the typical timeline:

• Processing time: 1–2 business days (Mon–Fri)

• Transit time: 6–10 business days (Mon–Fri)

• Estimated delivery: 7–12 business days (Mon–Fri)

Orders placed before 17:00 (GMT+1) are usually processed the same day.

As soon as your order ships, you’ll receive an email with a tracking number so you can follow its journey via our tracking page.

If you’d like to double-check same-day shipping availability, feel free to email us — we reply within one working day.

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Free Delivery

Shipping is free on every order, regardless of size or destination.

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Lost Package?

If your parcel is lost or undeliverable due to a courier issue, contact us and we’ll send a replacement at no additional cost.

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Non-Home or Pickup Point Deliveries

• If your package is delivered to a pickup point, we cover the delivery cost.

• If the parcel isn’t collected and gets sent back to us, a €25 fee may be deducted from your refund to cover the return charges.

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Tracking Not Updating?

Couriers may take 1–2 business days to refresh tracking information. Short delays are normal — thank you for your patience.

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Contact & Support

Website Name: Svulp
Address: Malerhaugveien 30, 0661, Oslo, Norway
Phone: +47 984 55 176
Email: info@svulp.com
ustomer Service Hours:
Monday–Friday: 09:00–17:00 (GMT+1)

We aim to answer all inquiries within 1–2 working days.